Magento understands the importance of streamlining the experiences for both the merchants and the customers. After all, an improved online shopping experiences translates to better sales and higher customer satisfaction. If you look at your sales, you’ll notice customers reordering the same products frequently. This is especially the case for merchants selling consumable or frequently used products.
Should a customer go through the same process every time when ordering the products? The answer is no because this repetitive behaviour can be quite frustrating and time-consuming. Instead, merchants should order a one-click feature, allowing customers to reorder a previous order. With all the details pre-filled, the user only has to hit the ‘Submit Order’ button.
Luckily for stores based on Magento 2, the platform offers both customers and admin to place a reorder of items once purchased. All you need to do is enable this feature from the backend. Of course, if not needed, you can always disable it later. Before we list the steps, let’s quickly go through the benefits of the reorder button, when to enable it, and when to disable.
Benefits of the Reorder Button
The topmost benefit of the Magento reorder feature is that it saves time. Customers don’t have to enter all the information again. Instead, all they need to do is hit the reorder button, and the store will process the order using the previous details. From the store owner’s perspective, the reorder button can lead to higher sales as customers can complete the purchase in just a few clicks.
Edit Order
The Magento 2 Edit Order Extension lets you modify order details without changing their status, bypassing default Magento limitations.
When to Enable Magento 2 Reorder
You should consider this enable this feature if:- Your store deals in frequently consumed items (e.g. grocery items).
- You wish to provide a faster way for customers to reorder previous items.
- The aim is to encourage repeat sales.
When to Disable Magento 2 Reorder
- Your items are usually characterised as one-off or infrequent purchases.
- You deal in customisable items.
Steps To Enable or Disable Magento 2 Reorder Feature
- Login to your Magento 2 admin panel
- Go to Stores > Settings > Configuration
- Expand Sales and select Sales
- Expand the Reorder section
- Choose ‘Yes’ in the “Allow Reorder” dropdown field to enable. Choose ‘No’ to disable the reorder functionality.
- Save the configuration
That’s how easy it is to enable reorder in Magento 2. Admin can now place a reorder by going to Sales -> Orders and selecting the particular order to edit from the orders grid.
Similarly, the customer can navigate to the My Accounts section and open ‘My Orders’. The Orders grid offers an option to reorder as shown below.
Conclusion
This concludes our article on the benefits of Magento 2 reorder function, along with when to enable or disable it. Please don’t hesitate to contact us in case of any questions regarding reorders in Magento 2.
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