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Product Questions for Magento 1
Enable Magento product questions and interactive FAQs to boost conversions.
- Add product questions tab on product pages
- Dedicated FAQ page with categories & topics
- Magento ask a question form (popup or slide)
- FAQ ratings, likes, replies & threaded discussions
- Email notifications for admin, moderator & customers
- SEO-friendly FAQs with search and meta controls
- Description
- Reviews
- FAQS
- Customization
- Change Log
Key Benefits of Magento Product Questions Extension
Increase Product Conversions
Answer customer concerns instantly and reduce hesitation before purchase.
Improve SEO Visibility
User-generated Magento product questions create fresh, keyword-rich content.
Enhance Customer Engagement
Interactive Q&A builds trust and keeps visitors on your store.
Detailed Features of Magento Product Questions Extension
Add Product Questions Tab on Product Pages
This magento product questions extension adds a dedicated “Product Questions” tab on each product page. Customers can view previously asked questions and answers directly without leaving the page.
The admin can:
- Add, edit, or delete questions anytime
- Assign specific questions to specific products
- Control display order and position
This ensures customers stay engaged and get instant clarification before purchasing.
Dedicated FAQ Landing Page with Categories
Create a separate FAQ page for general queries such as shipping, payments, returns, and policies.
Features include:
- Multiple FAQ topics and categories
- Topic-based navigation
- Individual topic pages with custom meta title, description & URL
- Option to display topics on landing page or via blocks
This improves site structure and enhances SEO.
Magento Ask a Question Form (Popup or Slide)
The Magento ask a question feature allows customers to submit inquiries from:
- Product pages
- FAQ landing page
Admin can configure:
- Popup or sliding inquiry form
- Multi-style form layout
- Allow only registered users or guests
- Enable CAPTCHA for spam protection
This makes communication easy while maintaining security.
Email Notifications & Moderator Controls
Stay informed and maintain content quality with structured notifications.
Email to Admin & Moderator
- Get alerts when a new question is posted
- Approve or disapprove questions before publishing
Email to Customers
- Notify customers when their question is answered
- Enable/disable notifications from backend
Custom Email Controls
- Edit email subject lines
- Select email templates
- Default notification template included
This ensures smooth communication and professional handling of inquiries.
FAQ Ratings, Likes & Threaded Replies
Make your FAQs interactive and community-driven.
Rating System
Customers can rate answers as helpful or not. Admin can:
- Sort questions by highest rating
- Improve poorly rated responses
Like / Unlike Feature
Customers can like questions. Admin receives notifications when engagement occurs.
Threaded Replies
- Admin can respond publicly
- Customers can reply to questions
- Full discussion threads maintained
This builds credibility and encourages participation.
FAQ Block for CMS Pages
Display FAQs anywhere on your website using the FAQ block feature.
- Place FAQ block on CMS pages
- Define maximum FAQ display limit
- Enable FAQ search within block
- Show specific topics or product-related questions
Perfect for homepages, landing pages, or informational sections.
More Features:
Advanced SEO Features
This magento product questions extension is built with SEO in mind.
- Custom meta information for FAQ topics
- SEO-friendly URLs
- Keyword-rich user-generated content
- Ability to limit FAQs per page
- Better crawlability and internal linking
Fresh Q&A content helps improve search rankings and organic visibility.
Multiple Themes & Accordion Style Layout
Choose from 5 different themes for your FAQ landing page.
Display FAQs in:
- Clean list view
- Magento FAQ accordion style
- Expand/collapse layout
This allows you to match FAQs with your store design.
FAQ Search Functionality
Enable a powerful FAQ search box so customers can quickly find relevant answers.
- Backend-controlled search block
- Keyword-based question filtering
- Faster navigation through large FAQ databases
This reduces support requests and improves user experience.
Suzan
5Developer Recommended
We are still on Magento 1 and probably will be for a while. This is a good functionality to add to our magento shop. Code is clean and support responsive.
Okan sarsurluoglu
5Great thank you!
works fine here on website - epuffstore.com/vapedynamics-laguna-vaporizer.html
Mrallen302 : I'm a merchant, I useCommunity 1.8.1
5Amazing Support!!
The extension works exactly has it is described and when you need custom work done it is a great price for hourly work. Also the amount of support i got was brilliant. Quick, friendly and they give you as much detail as you want. Would Recommend this extension to anyone. -- Source: Magento Connect
uswatersystems : I'm a merchant, I useCommunity 1.7.0
5Went above and beyond my expectations.
Seriously, the best customer service and support I have dealt with...I had a couple custom plugins I am running that cause some compatibility issues but FME got me up an running very quickly. I also had another customization request which they didn't have to accommodate but they got me pointed in the right direction - Besides their excellent customer service the plugin works exactly like it should - SO EASY -- Source: Magento Connect
JMA_1 : I'm a merchant, I useCommunity
5Works well, outstanding support
The extension works exactly as expected. I had a few minor issues but their support was extremely responsive and had them resolved the next day. I also needed a slight modification to the way I used the extension which they offered to do for 1hr labor and it was well worth it. They were very accommodating to helping me customize the function I needed. I was in regular contact with them for like 10 straight days. Again, they were very consistent with following up to every request. Very good people. -- Source: Magento Connect
