Product Inquiry for Magento 2

The Ajax-powered inquiry is a user and mobile-friendly pop-up, ensuring that users don’t face any disruptions after clicking the inquiry button. With minimal fields, the form is quick to complete, thereby encouraging more people to seek clarification.

More inquiries mean more sales opportunities. By providing potential customers with a smooth way to seek answers, the form prevents the countless barriers that usually prevents customers from engaging.

Users have the option to add images with their inquiries which significantly reduces the probability of miscommunication. For complex and custom products, an image can save valuable time and communicate the precise information.

Merchants benefit from receiving clear, visual context, enabling faster and more accurate responses. No need for back-and-forth exchanges. This speeds up the sales process and ensures customer satisfaction.

The backend grid view organises all submitted inquiries in one centralised place. Store admins can easily filter, sort, and manage requests without losing track of customer communications. This ensures that even during high inquiry volumes, no query is missed.

By keeping inquiries structured, merchants can streamline workflow and improve response times. Faster replies increase customer confidence, while efficient management helps businesses turn inquiries into conversions.

Beyond product-specific inquiries, the extension also provides a footer link for site-wide access. Customers browsing multiple products or landing on non-product pages still have an easy way to reach out with questions or quotes.

This ensures that no matter where a customer is on the website, communication remains accessible. It builds trust and keeps engagement high, reducing the risk of visitors leaving without connecting.

For B2B merchants or those dealing with wholesale dealers, the RFQ page provides a convenient way for obtaining larger leads. Prospective buyers can submit the required number of units and get a final price.

This functionality separates B2B or wholesale buyers from general enquiries, helping the merchants profile the customers more effectively. This leads to more refined marketing strategies.