2.1.x, 2.2.x, 2.3.x, 2.4.x

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1.1.4

Cancel Order By Customer for Magento 2

1.1.4

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Premium Installation $49.00

Include

Community

Enterprise $200.00

59.99

Qty:

Description

The Magento 2 Cancel Order by Customer Extension empowers your customers to put up an order cancellation request from "My Account" section. They can request cancellation for the whole order or specific items from the order. The admin can review the cancellation request and approve/disapprove requests based on the reasons provided.

Allow customers to submit order cancellation requests
Approve/disapprove cancellation requests from the Backend
Allow cancellation based on order status & payment methods
Customize cancellation request button & popup
Automatically send email notifications
Configure Cron job for canceled orders
Approved by Magento Marketplace

Features
Product Reviews
FAQS
Related Products

Cancel Order Option in Account Section
Cancel Specific Item from an Order
Draft a Cancellation Message
Display Cancel Order Details
Remove Order Cancellation Request
Magento 2 Cancel Order Item
Cancel a Specific Order Item
Magento 2 Cancel Processing Order
Magento 2 Cancel Order Email
Set Cancel Order Conditions
Customize Cancel Order Popup
Configure Cron Job For Canceled Orders

Cancel Order Option in Account Section

Cancel Specific Item from an Order

Draft a Cancellation Message

Display Cancel Order Details

Remove Order Cancellation Request

Magento 2 Cancel Order Item

Cancel a Specific Order Item

Magento 2 Cancel Processing Order

Magento 2 Cancel Order Email

Set Cancel Order Conditions

Customize Cancel Order Popup

Configure Cron Job For Canceled Orders

HOW MAGENTO 2 CANCEL ORDER EXTENSION BENEFITS YOU?

Better Order Management

You can add content in a great variety of formats as product attachments to make the landing pages more informative.

Achieve Customer Satisfaction

By allowing customers to submit a cancel order request, you give them the freedom of choice and shopping.

Improve Store Conversions

Provide maximum product information with interactive media and content formats to pursue higher conversions.

DETAILED FEATURES OF MAGENTO 2 CANCEL ORDER BY CUSTOMER EXTENSION

Allow Customers to Cancel their Orders

Enable your valued customers to cancel their orders if they no longer need the product and may plan to order them some other time. Give them the freedom to withdraw purchases at any time.

Allow Cancelling Individual Order Items

Attach as many files as you need. If you have multiple attachments of different nature, you can display them on a dedicated page. Properly organize your files by putting them under relevant categories in the form of folders and sub folders.

Approve or Disapprove Order Cancellations

With Magento 2 Cancel Order, you can facilitate your customers to submit order cancellation requests. It is up to you either to approve or reject their requests.

Allow Cancellation Based on Order Statuses

The Magento 2 cancel order by customer extension is flexible enough to allow order cancellation requests with respect to order statuses. For example, you may want to authorize the cancellation of orders that are on-hold or under-payment review and disable the feature for orders that have already been processed.

Ask Your Customers a Reason to Cancel Order

Ask your customers to provide the reason for their order cancellation. This helps you understand the flaw or quality constraint in the product, delivery, or customer support. You can then focus on improving your product or processes to minimize your cancellation rate.

Personalize Order Cancellation Popup and Buttons

Provide custom text for the order cancellation popup and cancel buttons to clearly convey to customers what each button and popup means. You can also add link to your terms and conditions on the cancellation popup.

Restrict Order Cancellation by Payment Methods

You can set multiple conditions on the payment methods and duration in days or hours to limit order cancellations.

Notify Customers via Email

It is important to let the customer know whether their cancellation request has been approved or rejected. The extension sends an email to the customer as soon as some action has been taken on their request. Choose an email sender and template to personalize the email.