As a leading Magento extensions company, we have considerable experience in handling clients across various industries and geographical locations. Interestingly, regardless of the industry or location, there is one issue common to all – enhancing the user experience (UX).
Online store owners should understand by now that product quality and pricing are important but still come a distant second when we compare them to the user UX. But what is UX? It is a wide term which includes many aspects related to the store, including website loading times, overall navigation, and Magento 2 success page.
For instance, if the website does not load properly or users require too much time to find the relevant product, they lose interest in your store. Therefore, it is imperative to focus and enhance the user experience. One way to achieve it is by keeping your customers informed about the content of their cart during the checkout process.
Customers, particularly the ones who buy in bulk often forget what items they have added to cart. The order summary page ensures that the customers know what they are buying before proceeding for the checkout. Giving customers an overview of their order even after the successful processing of the order is also a good idea.
It means reconfirming the order details on the checkout success page. This can ensure that the order is exactly what they intended. If not, they can cancel their order or ask for immediate changes before it is dispatched. The default Magento 2 Success Page or Thank you page provides only the order number email confirmation note.
Check Out: 5 Ways To Restore A Canceled Order In Magento 2
In other words, it provides no information as far as the order details are concerned. You can customise the checkout success page for a more productive use. In this article, we are going to have a look at an extension designed to get the most out of the Magento 2 checkout success page.
Checkout Success Page
Transform the dull Magento 2 Thank You Page into an engaging and attractive one with our Magento 2 Checkout Success Page extension.
Benefits of Displaying Order Information on Magento 2 Checkout Success Page
There are several reasons as to why you should consider displaying the complete order information on the Magento 2 success page:
Reduced Queries
As stated earlier, customers often forget what they have ordered. Therefore, providing them with a detailed overview of their order on the success page can help avoid queries to your support team. This ensures that the customer service agents are not bogged down by unnecessary requests and can dedicate their time to customers who really require help.
Improve UX
Furthermore, by offering an overview of the order and customising the checkout success page with personalised messages, online stores can further improve the UX. This can help foster greater loyalty and increase repeat sales.
Professionalism
Lastly, this simple change is a great way to demonstrate professionalism. After all, how much does it take to implement this change. By providing all the necessary details, you commit to transparency in order management.
Checkout Success Page Extension – The Ultimate Solution
The Magento 2 Checkout Success Page Extension by FME is an ideal solution to customise your order success page with more useful details. Apart from displaying order information, the extension also allows to display related products, discount coupons, social sharing buttons, a personalized Thank you message, and more. All these details will make the order success page more engaging and will contribute to maximising sales.
With this extension, you can also:
- Add coupon codes to success page
- Get order details on success page
- Get order total on success page
- Override order success page in Magento 2
- Display cross-sell products, up-sell products & related products
How to Use the Extension to Display Order Information
Let’s see how to use the extension’s backend to utilize all the features.
- After logging in to the Admin Panel, click FME Extensions > Manage Checkout Success Page.
- Click Add New Layout.
Step 1: Provide Details for the New Layout
The Layout Details section on the left side allows you to specify basic layout details. You can choose one of the 3 layout templates for the order success page and see its preview. All the settings that you are going to choose will reflect in the template. Give the Layout a name and assign individual products or categories on which you want to display a custom order success page. Also set the layout priority.
- Restrict Order Success Page by specific Store Views & Customer Groups.
Step 2: Choose what you want to Display
Expand the Settings option to see the following. Depending upon your preference, you can toggle these options to disable them. These are useful choices which can add great value to your order success page. Enable the following options in order to display Order information in the Checkout Success Page.
- Order Summary
- Order Shipping
Save the Success Page.
Conclusion
Stores with out of the box features tend to have more sales and attract more customers. The Magento 2 Success Page is almost an empty page and a dead end for customers. By enriching it with useful details and call to action items, your store stands out and you create a new potential sale’s page. Got Questions? If you have any issue in Displaying Order Information on Magento 2 Checkout Success Page, you can contact our support team by submitting a ticket here.
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