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Display relevant questions with answers on product pages to help customers get the idea what they are not getting in a product description.
Write helpful answers to all the common questions and post them on a dedicated page to assist customers in finding answers relevant to their queries.
Enable ‘Ask a Question’ option to let the customers ask anything about a product right on the page. It removes the hindrance for customers to communicate.
Highlight the most common topics of FAQs anywhere on the website with the help of an attractive block. You can select topics and position on the page for the block.
Import FAQs from another source to quickly setup a dedicated page. Export FAQs option is available to let you have a backup or use the data somewhere else.
Enable accordion view for FAQs that minimizes the rest of the questions and allow users to focus on their required one.
Magento 2 FAQs + Product Questions extension adds Frequently Asked Questions (FAQs) in a separate FAQs Tab on your product pages. This helps address the most common concerns new customers have through valid answers.
Allow your customers to ask a new question from product page to get clarification on matter which has not already been addressed in FAQs section. The merchants can review the question and post it on product page FAQs for future customers. The customers can choose to keep the question private to restrict admin from posting his question as FAQ.
To organize all your store related FAQs, you can list them on a dedicated page under their relevant categories/topics. This facilitates easy navigation for customers who seek answers to common questions. From settings, you can manage the number FAQs you wish to show on the page.
To display your FAQs log in an attractive and easy to use format, you can enable Accordion Style presentation so each FAQ is neatly separated and understandable.
You can enable Customer Answers feature to encourage your customers to interact with your store and post helpful information about your products. From the backend, you can approve answer posted by customers.
FAQs Rating, Like/Dislike feature helps engender trust within your customers by showing merchant neutrality on FAQs. You can also disable this feature from backend.
To bring the most popular FAQs into the limelight, you can add on them on FAQs Block and position it on any page of your website.
You can choose to display specific FAQs topics on static block.
Search block allows customers to find answer to any question they are searching for by entering a few words.
Keep yourself and your customers alert when a question is posted or answered. Product Questions extension allows you to enable email notification when a customer asks a question on your website or when you answer a question for a customer.
You can show following FAQs information in “My Account” section,
Filter settings helps you view FAQ from the back end according to your preferences. You can enable these 3 filters.
See all your FAQs on the grid without any sorting or categorization.
See all your FAQs related to your specific products, you can change the filter to View by Products.
See all your FAQs related to specific topics under categories.
To further help your customers easily find answers, you can enable filters for Date and Ratings of FAQs on your product pages. This shows your customers the most helpful and the most recent FAQs.
Posting the Frequently Asked Questions with detailed answers once on your business website sets you free from replying customers asking the same thing over and again. The Product Questions and FAQs extension helps you easily create a question answer section along with the following additional benefits.
For customers, the FAQs page is a helpful guide to browse different topics and questions without bothering your sales and support team. They feel free to know about your products and business. Following are some of the benefits they enjoy after the addition of FAQs section on your website.
I tried several different FAQs extensions and this is by far the simpler and easiest to display FAQs anywhere in website.
The extension works exactly what I was looking for but I had a few minor issues. FME support was extremely responsive and had them resolved right away.
Everyone wants more sales and this extension is another one of that helps you achieve more sales. I've leanrt that customer satisfaction can lead to greater sales and adding a FAQ page does help a lot!
This is great Plugin if you want to display all your FAQs on one page. I was having a minor problem but support team fixed the issue in no time.
This functionality has proved to be a very good investment for our web shop. New users are able to get answers very fast from existing FAQs
This is an amazing Product Questions extension. The settings were very easy to understand and all the features are quite useful. Love the simplicity and the intuitive settings that it brings.
I already had a Magento 1 FAQs extension installed and was looking to shift to a Magento 2 version. The best thing was I imported all the previous questions with ease. Highly recommended!