Introduction

The Magento 2 FAQs Extension by FMEextensions allows store owners to create a dedicated FAQ section on their website to address customers' common queries. This improves customer experience by providing quick answers and reduces repetitive inquiries, saving time for both customers and support teams.

Key Features

• Dedicated FAQ page for organized question display
• Accordion-style layout for easy navigation
• Group FAQs into categories for better organization
• Search functionality for quick answers
• SEO-friendly with meta titles, keywords, and descriptions

Compatibility

This extension is compatible with the following Magento versions.

• 2.1.x
• 2.2.x
• 2.3.x
• 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7

Installation Guide

Download FAQs Extension from your account dashboard. Now you have the following 2 methods to install the extension.

Method 1

1. Unzip fme_faqs-x.x.x.zip to a local folder.
2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
3. Create the following folders (as mentioned in step 2):

• app/code/FME
• app/code/FME/Faqs

4. Copy all the contents from fme_faqs-x.x.x to newly created Faqs folder.
5. Now open console or shell.
6. Go to your Magento directory and run the following commands:

• php bin/magento module:enable FME_Faqs
• php bin/magento setup:upgrade
• php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
• chmod command for var/ pub/static and generated/ folders

7. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.

Method 2

1. Unzip fme_faqs-x.x.x.zip to a local folder.
2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
3. Create the following folders (as mentioned in step 2):

• app/code/FME
• app/code/FME/Faqs

4. Copy all the contents from fme_faqs-x.x.x to newly created Faqs folder.
5. Go to your_magento_directory/app/etc/
6. Open config.php file in etc folder
7. Add the following line in $modules array at the end ‘FME_Faqs’=>1,
8. Now open console or shell.
9. Go to your Magento directory and run the below commands

• php bin/magento setup:upgrade
• php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
• chmod command for var/ pub/static and generated/ folders

10. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.