Overview:

FAQs or frequently asked questions are an effective way to improve customer experience and reduce customer related enquiries. FAQs allow your customers to self-serve themselves by getting answers to their questions on your website without having to contact you.

Now it's possible with FME Faqs + Product Questions extension to deploy a complete self-service management solution on your website. You start by creating a rich and powerful FAQ knowledge base that relates to your business and your issues if Website visitors have an option to ask question if they have not found that in repository after search!

The best and extra feature of this extension is you can assign any number of FAQ’s to a specific product and display on product page for website visitors this extension Encourage your website visitors to interact with you and find out more about your product by asking questions!

Configurable controls:

• Easy to install, just copy and run
• Easy to use, easy to manage, easy to customize
• Manage FAQ's Topics
• Manage FAQ's under Topics
• Assign FAQ's to products
• Support FAQ's search function
• Accordion FAQ's
• Ask a Question if not found in repository
• Ask a question for product
• Multi-store support.
• Muli-Language support
• CAPTCHA for Anti-Spam
• SEO-friendly URLs
• Separated HTML/CSS, W3C validated

Backend features:

• Customer and admin email notifications

Features for your customers:

• Improve your customer’s communication
• Your service and support facilities can be transformed into a far more powerful and effective force